What is the difference between 365 basic and business standard?

Choosing the right Microsoft 365 plan feels straightforward until you actually sit down and compare them. Business Basic and Business Standard sit side by side in Microsoft’s pricing tiers, and at first glance the gap between them seems modest. In practice, the difference shapes how your team works every single day.

The core distinction comes down to access. Business Basic is a cloud-first plan, giving users web and mobile versions of apps like Word, Excel, and Outlook alongside Teams, SharePoint, and OneDrive. Business Standard includes everything in Basic, but adds full desktop application installs across up to five PCs or Macs and five mobile devices per user, plus a significantly broader set of tools for webinars, video editing, and business intelligence.


Feature Overview

FeatureBusiness BasicBusiness Standard
Web and mobile Office appsYesYes
Desktop Office app installsNoYes (up to 5 devices)
Microsoft TeamsYesYes
Exchange email (50GB mailbox)YesYes
SharePoint and OneDrive (1TB)YesYes
Microsoft BookingsYesYes
Webinar hosting (attendee registration)NoYes
Microsoft Clipchamp (video editor)NoYes
MileIQ mileage trackingNoYes
Microsoft LoopYesYes
Price per user/month (annual, 2025)£4.90£10.30

What is the Difference Between Office 365 Business Basic and Standard for Everyday Business Use?

For most businesses, the practical difference surfaces quickly when staff need to work offline or on a desktop machine with full functionality. If your team relies heavily on complex Excel spreadsheets with macros, detailed Word documents with tracked changes, or PowerPoint presentations built to a high design standard, the browser-based versions in Business Basic can feel limiting. The desktop apps in Business Standard offer the full feature set with no compromise.

There is also the question of reliability. Web app versions of Office are dependent on a stable internet connection, which is fine in a city-centre office but less ideal for anyone working across multiple sites or in areas where connectivity is inconsistent. Teams in industries like construction, field services, or events management often find the offline capability of Business Standard worth the extra monthly cost on its own.

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Is it Worth Buying Microsoft 365 Basic Compared to Business Basic?

It is worth clarifying that Microsoft 365 Basic is a personal consumer plan, not a business product. Priced at £1.99 per month, it is aimed at individuals who want extra OneDrive storage (100GB) and basic access to web versions of Office apps. It is not designed for business use, has no business email, no Teams administration, and no multi-user licence management.

Microsoft 365 Business Basic is an entirely separate product. It sits within the commercial licensing range and is designed for organisations with up to 300 users. If you are running a business and weighing up whether the consumer Microsoft 365 Basic is a cheaper alternative to a business plan, it is not a like-for-like comparison. The business plans include compliance tools, admin controls, and security features that the consumer tier simply does not offer.


Microsoft 365 Plan Tiers at a Glance

PlanTarget UserDesktop AppsBusiness EmailPrice/User/Month (annual)
Microsoft 365 Basic (consumer)IndividualsNoNo£1.99
Microsoft 365 Personal (consumer)IndividualsYes (1 device)No£5.99
Microsoft 365 Business BasicSmall-medium businessNoYes£4.90
Microsoft 365 Business StandardSmall-medium businessYes (5 devices)Yes£10.30
Microsoft 365 Business PremiumSmall-medium businessYes (5 devices)Yes + advanced security£18.60

Can You Upgrade 365 Business Basic to Standard Mid-Subscription?

Yes, and it is a relatively straightforward process through the Microsoft 365 Admin Centre. Admins can switch individual users or the entire organisation from Business Basic to Business Standard at any point during the subscription term. Microsoft calculates a prorated credit for the remaining days on the Basic licence, which is applied against the cost of the Standard licence, so you are not paying double for the overlap period.

The upgrade process typically takes effect within a few hours. Users will gain access to the desktop app installers immediately after the licence assignment updates, and they can begin downloading the full Office suite from their account portal. For businesses that started on Basic to keep initial costs low, upgrading as the team grows is a perfectly sensible approach, and Microsoft’s flexible admin tools make it easy to manage at scale.

What Does Microsoft 365 Business Standard Give You Beyond the Basics?

Beyond the desktop app installs, Business Standard includes Microsoft Clipchamp, a browser-based video editor that is genuinely useful for teams creating social media content, training videos, or internal communications. It also includes expanded webinar functionality through Teams, allowing businesses to host branded webinars with registration pages, attendee reporting, and presenter management. For any business using online events as a lead generation or client engagement tool, this feature alone has real value.

Business Standard also includes MileIQ, an automatic mileage tracking app that connects to HMRC-compliant reporting. For field-based teams, sole traders operating under a limited company structure, or businesses with staff who regularly travel between client sites, MileIQ removes the administrative burden of manual mileage logs. You can read more about allowable business expenses and mileage claims on GOV.UK’s business expenses guidance, which outlines the rules around what can be claimed and how. Given that Microsoft 365 Business Standard subscriptions are also generally considered an allowable business expense, checking the GOV.UK guidance on software and IT costs for businesses is worth doing before your next tax return.

Understanding the Difference Between 365 Business Basic and Business Standard: Which Plan Is Right for Your Business?

The decision between Business Basic and Business Standard ultimately comes down to how your team actually works, not just how many features you can justify on paper. If your staff are mostly office-based with reliable internet, use straightforward documents, and primarily communicate through Teams and email, Business Basic covers the essentials at a lower cost per user. That saving matters at scale: for a ten-person team, the difference between the two plans is around £64 per month on annual billing.

If your business involves regular travel, complex document creation, offline working, or client-facing presentations built to a high standard, Business Standard is worth the additional investment. The desktop apps alone remove friction from daily workflows in a way that browser-based alternatives cannot fully replicate, particularly when working with large files or in low-connectivity environments. It is also worth considering where your business is heading: if you are growing, onboarding new staff regularly, or moving into video content and online events, Standard gives you the room to expand without switching plans mid-growth.

The honest answer is that many UK businesses start on Business Basic and upgrade once they hit the ceiling of what the web apps can do. There is no penalty for starting lower and moving up, and Microsoft’s admin tools make the transition smooth. What matters most is matching the plan to your current working patterns and your realistic needs for the next twelve months.

  • Microsoft 365 Business Basic suits cloud-first, browser-based working and is significantly cheaper per user, making it a sensible starting point for small teams or businesses with straightforward document needs.
  • Business Standard adds full desktop app installs across five devices per user, plus webinar hosting, Clipchamp video editing, and MileIQ mileage tracking, features that deliver clear operational value for growing or field-based businesses.
  • Upgrading from Basic to Standard is straightforward via the Microsoft 365 Admin Centre, with prorated billing ensuring you only pay the difference for the remainder of your subscription term.

What is the Difference Between 365 Business Basic and Business Standard: Frequently Asked Questions

What is the main difference between Microsoft 365 Business Basic and Business Standard?

The primary difference is that Business Standard includes full desktop installs of the Office apps (Word, Excel, PowerPoint, Outlook, and more) across up to five devices per user, while Business Basic only provides web and mobile versions. Business Standard also includes additional tools such as webinar hosting, Clipchamp, and MileIQ that are not available on Basic.

How much does Microsoft 365 Business Basic cost in the UK?

As of 2025, Microsoft 365 Business Basic costs £4.90 per user per month on an annual subscription in the UK. Business Standard is priced at £10.30 per user per month, making it roughly double the cost but with a significantly expanded feature set.

Can I use Microsoft 365 Business Basic without an internet connection?

No; Business Basic relies on web-based versions of Office apps, which require an active internet connection to function fully. Business Standard users can install desktop apps locally, enabling offline working with documents syncing to OneDrive once connectivity is restored.

Does Microsoft 365 Business Basic include Microsoft Teams?

Yes, both Business Basic and Business Standard include Microsoft Teams for chat, video calls, and meetings. The difference lies in broader features: Standard adds webinar registration pages, attendee reporting, and presenter management tools within Teams.

How many devices can you install Office apps on with Business Standard?

Business Standard allows users to install the full desktop Office suite on up to five PCs or Macs and five mobile devices per licence. Business Basic does not include any desktop app installations.

Is Microsoft 365 Business Basic suitable for a small UK business?

For small businesses with straightforward document needs, reliable internet, and mostly cloud-based workflows, Business Basic is a cost-effective choice. However, businesses that rely on complex spreadsheets, offline working, or professional presentations may find the desktop apps in Business Standard necessary. You can find further guidance on choosing software for your business via GOV.UK’s digital tools advice.

What is the storage allowance on Microsoft 365 Business Basic?

Each user on Business Basic receives 1TB of OneDrive cloud storage, along with a 50GB Exchange Online mailbox for business email. Business Standard provides the same storage allocations.

Can I mix Business Basic and Business Standard licences in the same organisation?

Yes, Microsoft 365 allows organisations to assign different licence types to different users within the same tenancy. This means you can put staff who only need email and Teams on Basic while assigning Standard licences to those who require the full desktop apps.

What is Microsoft 365 Business Premium and how does it differ from Standard?

Business Premium is the highest tier in the business range, adding advanced security features including Microsoft Defender for Business, Intune device management, and Azure Active Directory Premium on top of everything in Standard. It is aimed at businesses with stricter compliance or security requirements, and is priced at £18.60 per user per month.

Does Business Standard include Microsoft Publisher and Access?

Yes, Business Standard includes Publisher and Access for Windows users, which are not available in Business Basic. These applications are not available on Mac regardless of the licence tier.

What is the difference between Microsoft 365 and Office 365?

Microsoft 365 is the current branding for what was previously called Office 365; the name changed in 2020 to reflect the broader set of services beyond just the Office apps. For a full overview of the product’s history and evolution, the Microsoft 365 Wikipedia page provides a detailed background on the platform and its development.

Can I cancel my Microsoft 365 Business subscription at any time?

Annual subscriptions can be cancelled, but Microsoft’s standard policy is to charge for the remaining months of the committed term unless cancelled within the first 30 days. Monthly subscriptions offer more flexibility but cost more per user per month.

Does Microsoft 365 Business Basic include business email?

Yes, Business Basic includes Exchange Online with a custom domain email address, a 50GB mailbox, and access to Outlook on the web and via mobile. It does not include the desktop version of Outlook; that requires Business Standard or higher.

Is it possible to downgrade from Business Standard to Business Basic?

Downgrading is possible through the Microsoft 365 Admin Centre, though it typically takes effect at the next billing renewal rather than immediately. Users who are downgraded will lose access to the desktop app installations and the additional features unique to Standard once the change takes effect.

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